Privacy Policy

77j Casino ("77j," "we," "us," "our") is the operator of the online gaming platform accessible at 77j.lat. We act as the data controller in respect of personal data collected through the platform. Our platform serves Filipino players across the Philippines, including in Metro Manila, Cebu, Davao, Quezon City, Makati, and other cities and provinces throughout the country.

We take our obligations as a data controller seriously. This Privacy Policy is intended to be transparent, readable, and practically useful — not merely a legal formality. If any section is unclear, please contact our Data Protection Officer using the details provided in Section 12.

77j Casino collects personal information through different touchpoints in the user journey. The categories of personal data we collect include:

2.1 Registration Data

• Philippine mobile number (used as primary account identifier)
• Username selected at registration
• Date of birth (for age verification — users must be 21 or older)
• Password (stored in hashed, non-reversible form — never in plaintext)

2.2 Identity Verification (KYC) Data

• Full legal name as it appears on a government-issued Philippine ID
• ID type and number (e.g., PhilSys National ID, passport, driver's license, UMID, PRC ID)
• Photographic copy of the submitted identification document
• Selfie or liveness check image (where required for enhanced KYC)
• Residential address in the Philippines

2.3 Financial Data

• GCash or Maya account number associated with deposit/withdrawal transactions
• Bank account details where bank transfer methods are used (e.g., BPI, BDO, UnionBank)
• Transaction records: deposit amounts, withdrawal requests, game wagers, and bonus activity

2.4 Technical and Usage Data

• IP address and approximate geographic location at time of login
• Device type, operating system, and browser version
• Session timestamps and duration
• Pages visited, games accessed, and in-platform navigation activity
• Referring URL (the web address from which you accessed 77j.lat)

2.5 Communications Data

• Contents of live chat or support communications with the 77j Casino customer service team
• Feedback submitted through in-platform surveys or feedback tools

77j Casino uses the personal data we collect for the following purposes:

1. Account Creation and Management. To create and maintain your 77j Casino account, authenticate your identity at login, and manage your account settings and preferences.
2. Age and Identity Verification. To verify that you meet the PAGCOR-mandated minimum age of 21 and to confirm your identity in accordance with KYC obligations under Philippine anti-money laundering regulations.
3. Payment Processing. To process deposits and withdrawals through GCash, Maya, and other supported Philippine payment channels, and to maintain accurate financial records of all transactions.
4. Game Delivery and Platform Operation. To provide access to all 77j Casino games and services, maintain game session records, resolve disputes, and ensure the integrity of game outcomes.
5. Regulatory Compliance. To fulfill obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws.
6. Fraud Prevention and Security. To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct as defined in the 77j Casino Terms & Conditions.
7. Customer Support. To respond to queries, process complaints, and provide technical assistance to registered users.
8. Marketing and Promotions. To send promotional offers, bonus notifications, and platform updates to users who have opted in to marketing communications. Users may withdraw their marketing consent at any time through their account settings.
9. Platform Improvement. To analyze aggregate usage patterns, identify technical issues, and improve the overall user experience of the 77j Casino platform.
10. Responsible Gaming. To monitor gaming activity for indicators of problem gambling and, where appropriate, to apply the responsible gaming tools described on our Responsible Gaming page.

Under the Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules, 77j Casino processes personal data on the following legal bases:

• Consent: Where you have provided express consent — including consent to marketing communications and optional cookies.
• Contractual Necessity: Where processing is necessary to fulfill the contract between you and 77j Casino (i.e., the Terms & Conditions you accepted upon registration), including account management, payment processing, and game delivery.
• Legal Obligation: Where processing is required to comply with a legal obligation, including KYC/AML requirements, PAGCOR regulations, and tax reporting obligations.
• Legitimate Interests: Where processing is necessary for 77j Casino's legitimate business interests, including fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

77j Casino does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your information with the following categories of recipients in the circumstances described below:

• Payment Processors: GCash (GXI Inc.), Maya (Voyager Innovations), BPI, BDO, UnionBank, and other payment service providers receive limited financial data necessary to process your transactions. These providers operate under their own privacy frameworks and are bound by applicable Philippine financial regulations.
• Game Software Providers: Third-party game studios (e.g., JILI, PG Soft, Pragmatic Play) may receive anonymized session and wagering data necessary to operate their game platforms. No personally identifiable information is shared with game providers beyond what is technically required.
• Identity Verification Services: KYC and AML compliance partners may process your identification documents for the purpose of verifying your identity. These partners are bound by contractual data processing agreements with 77j Casino.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies may receive your data where required by law, court order, or regulatory investigation.
• Technical Infrastructure Providers: Cloud hosting, CDN, and cybersecurity service providers who process data as data processors on behalf of 77j Casino under strict contractual data processing agreements.

77j Casino uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyze platform usage. The types of cookies used include:

• Essential Cookies: Required for the platform to function. These maintain your authenticated session and cannot be disabled without preventing platform use.
• Performance Cookies: Collect anonymized data on how users navigate the platform to help us identify pages with technical issues and improve load times. No personally identifiable information is collected.
• Preference Cookies: Store your in-platform preferences such as language settings and game display options.
• Analytics Cookies: Used to track aggregate user behavior patterns for internal analytics purposes. Data collected is anonymized or pseudonymized before analysis.

You may control non-essential cookie settings through your browser's cookie management tools. Note that disabling certain cookies may affect the functionality of some platform features. 77j Casino does not use third-party advertising cookies.

77j Casino retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following principles:

• Active Accounts: Data is retained for the full duration of the account relationship, plus a minimum of five (5) years following account closure, in accordance with PAGCOR regulatory requirements and AMLA record-keeping obligations.
• KYC Documents: Identity verification records are retained for a minimum of five (5) years following the last transaction on the account, as required under Philippine anti-money laundering regulations.
• Transaction Records: Financial transaction logs are retained for a minimum of five (5) years from the transaction date.
• Marketing Data: Where consent has been withdrawn, marketing-related data will be removed from active marketing databases within thirty (30) days. Suppression records may be retained to prevent future unsolicited communications.
• Support Communications: Customer support records are retained for two (2) years from the date of the last communication, unless longer retention is required for ongoing dispute resolution.

After the applicable retention period expires, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original information.

77j Casino implements technical, organizational, and procedural safeguards appropriate to the sensitivity of the personal data we handle. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Hashed storage of passwords using industry-standard one-way cryptographic algorithms (passwords are never stored or viewable in plaintext)
• Segregated storage of financial data with access restricted to authorized payment processing systems
• Role-based access controls limiting internal employee access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of platform infrastructure
• Automated systems to detect and alert on unusual login patterns, potential account takeover attempts, and suspicious transaction activity

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77j Casino:

1. Right to Be Informed. The right to be informed about the collection and processing of your personal data — which this Privacy Policy fulfills.
2. Right of Access. The right to request a copy of the personal data that 77j Casino holds about you, along with information about how it is being processed.
3. Right to Rectification. The right to request correction of any inaccurate or incomplete personal data we hold about you.
4. Right to Erasure or Blocking. The right to request deletion or blocking of your personal data where it is no longer necessary for the purposes it was collected, or where you have withdrawn consent, subject to legal retention obligations.
5. Right to Object. The right to object to the processing of your personal data, including for direct marketing purposes. Objection to marketing can be actioned immediately through your account settings.
6. Right to Data Portability. The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
7. Right to Lodge a Complaint. The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact 77j Casino's Data Protection Officer using the details in Section 12. We will respond to all valid requests within thirty (30) calendar days.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to close the associated account, delete the personal data in question, and — where applicable — report the incident to relevant regulatory authorities.

If you are a parent or guardian and believe that a person under your care has registered on 77j Casino, please contact us immediately via the details in Section 12 so that we can take appropriate action without delay.

77j Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform features, or applicable legal requirements. The "Last Updated" date at the top of this page will be revised accordingly.

For material changes that significantly affect your privacy rights or our data collection practices, 77j Casino will notify registered users through the platform or via the mobile number on record prior to the changes taking effect. Continued use of the 77j Casino platform following the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with any changes, you may close your account by contacting our support team.

For all data privacy inquiries, requests to exercise your data subject rights, or concerns about how 77j Casino handles your personal information, please contact our Data Protection Officer:

Complaints that are not resolved to your satisfaction may be escalated to the National Privacy Commission of the Philippines. The NPC's contact information is publicly available on the official NPC website.

For general platform queries and support, visit our FAQ page or use the 24/7 live chat available on 77j.lat.